Optimize Onboarding: Automating Project Start Reminders
complete
Ola Olszewski
After a student completes the onboarding survey for a project, can we automatically redirect them back to the team page? Upon redirection, we could display a platform notification directly above the "start project" button, reminding them to click on it.
See the example at 3:55 in this video: [https://www.youtube.com/watch?v=C8D9XkxEiHc]. Currently, it redirects students to their dashboard.
Rationale: Many students complete the onboarding survey but then forget to click "start project" because they're redirected to their dashboard. This leads to a surge in intercom traffic when they realize their project is "incomplete". This issue is consistent across all PPD programs requiring an onboarding survey.
Emily Masching
complete
Moving to complete because the basic issue (redirected back to team page instead of to dashboard on completion of survey) was fixed. More team changes to come.
Ola Olszewski
Emily Masching thanks!
Shokoufeh Moradi
in progress
Shokoufeh Moradi
under review
Shokoufeh Moradi
Ola Olszewski
Also, we have a new feature rolling out "Activity feeds" which will include a CTA for learners to "Start the project". We will keep you posted.
Shokoufeh Moradi
Ola Olszewski
Thank you for your feedback.
We have been working on improving the learner flows and this is definitely included. I will add your notes and suggestion. Thanks.