Add ability to resend invite to learners on the platform
planned
Crystal Wright
Presently if an employer has not accepted their portal invite there is a little envelope you can click to resend an invite to them.
With learners, if something goes wrong or they do not receive their invite, we have to delete their invite and enter it again. Is there a way to add a similar feature and have a clickable envelope icon to resend an invite immediately?
Emily Masching
planned
This post was marked as
complete
Crystal Wright
Emily Masching sorry to bug, and not 911, but did not see this in the sandbox today when training ESMs, is this still being worked on?
Emily Masching
Crystal Wright: Yes sorry Crystal, this is a flaw with our system for using the Feedback board automation - the ticket scoping this work out and scheduling it is done, the actual implementation is not done, but is planned for next sprint. Barkha Patel can you link the engineering ticket to this?
Crystal Wright
Emily Masching All good! just wanted a sanity check :)
This post was marked as
in progress
Emily Masching
planned
Emily Masching
Crystal Wright this is something we can add, though not immediately. Do you have a preference for whether we A) Invalidate the first invitation and create a new one sent to the same user with a new acceptance link, or B) simple re-send the original email? Both are possible.
Crystal Wright
Emily Masching ohhhh love this.. I think invalidate the first one is the best option. That way if it is an error/bug that caused us needing to resend it will solve that problem too
Emily Masching
under review